our Quality assurance team
Melissa Miles
Director of Quality Improvement & Systems/Training
• Company Wide Quality Business & Services
• Therap Services
• Information Technology
• Development
• Online Training/ Training Reporting
Email: mmiles@laddinc.net
Phone # (269) 782-0654
Donna O'konski
Quality Assurance Supervisor
• Personal Centered Planning Compliance
• Satisfaction Surveys
• EMC Commitee Lead/Chair
• Therap Services
Email: dokonski@laddinc.net